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REI Program Manager, Visual Merchandising Production in Seattle, Washington

Overview

This role contributes to REI's success by effectively managing diverse Visual Merchandising program schedules, assignments, and coordinating project activities, resource management, and encompassing both small-scale tasks and larger strategic plans. The position provides crucial support in executing action plans for internal and external projects. The scope of program management extends across budgeting, planning, intake, support, project management, partnering/resourcing, optimization, maintenance, and comprehensive risk/opportunity analysis.

The Program Manager, Visual Merchandising Production will lead the development and execution of REI's Visual Merchandising (VM) strategies within the Stores Organization, a pivotal component of the Commercial Division. This role involves close collaboration with cross-divisional teams and vendor partners.

Responsibilities and Qualifications

  • Drives execution in all project stages throughout the year and maintaining open lines of awareness and communication between cross-divisional partners, including the REI in-store experience.

  • There is a focus on driving awareness and project alignment through unsolicited project updates on key milestones and deliverables.

  • Collaborating with the store design, fixture team, marketing, and visual merchandising is crucial to deliver on the visual strategies for REI's store visual programs, aligning with the overall business objectives.

  • The position encompasses various administrative responsibilities for VM projects, including managing schedules, arranging assignments, preparing action plans, and ensuring excellent communication and collaboration for on-time, quality, and on-budget project delivery.

  • Owns and drives content collection and delivery on various intake forms and datasheets across a wide variety of work.

  • Managing vendor relationships is another key aspect, leveraging resources and finding ways to collaborate for REI's differentiation.

  • Defining and managing VM program execution processes in partnership with the Project Management (PMO) team and VM Program Manager cohort involves ensuring clear descriptions of inputs, hand-offs, outputs, and timelines, with a focus on day-to-day actions feeding key success metrics.

  • Accountability for accurate resource allocation within a project schedule is a priority, with proactive measures to address resource concerns and advocate for the team to alleviate capacity issues.

  • Partnering with cross-divisional peers to ensure programs align and integrate with seasonal and annual marketing and merchandising programs, delivering on strategic objectives, is a collaborative aspect.

  • Handling purchase orders and experiences with receiving, reviewing, and auditing invoices, RFQs, RFPs, etc., for visual merchandising and store graphics initiatives is essential.

  • Leveraging Smartsheet, Workfront, and other work management tools daily to centrally house project requirements, schedules, documentation, and resource time tracking is part of the daily routine. This may involve leading and/or providing support relative to tool releases.

Qualifications

  • 5 years of operations, warehouse, or visual merchandising experience, preferably with a specialty retailer

  • MAC/PC Proficiency (including Microsoft Office Applications).

  • Experience utilizing project management software & scheduling tools, preferably Smartsheets

  • Excellent strong verbal and written communication skills.

  • Acute attention to detail.

  • Ability to collaborate up, down and across the organization.

  • Ability to navigating ambiguous, evolving role definition, serving multiple work groups and personalities. 

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (https://foryourbenefit-rei.com/) for a detailed overview of benefits plans by employee profile.

Pay Range

$72,900.00 - $116,800.00 per year

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